Bought a ring for my boyfriend as a Christmas present, which he unfortunately did not like. Even though the time limit of a return had passed, Annika over on customer service was quick to help me out and secure an exchange for a different ring. I was met with patience and compassion throughout the correspondence even when I was slow to reply. It is by far the most helpful and accommodating customer service I have experienced, and Annika really went above and beyond!
10/10 recommend and I hope that Annika receives a raise, a cake or a couple of beers at the next after work. Preferably all of them!
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Premium watches & jewelry. Copenhagen based.
