The worst customer experience I have ever had. My account was restricted without notice stopping money going in but allowing bills to be paid out. Also the bank took money from the account without my consent, all this in same month. Instead of helping, the bank puts up barriers and made the situation worse. Staff were either not empowered to resolve issues or gave out conflicting information. Issues still unresolved, their answer is to go into the local branch, but there is not one in Ipswich, UK! This is a bank in crisis, treating its customers with utter contempt and without any respect. AVOID
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En CaixaBank trabajamos cada día para estar cerca de las personas en todo lo que realmente importa. Nuestro propósito es contribuir al bienestar financiero de nuestros clientes y al progreso de la sociedad, ofreciendo asesoramiento experto, soluciones digitales innovadoras y un trato cercano y personalizado.
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