Summary : The cake got delivered but several hours after, despite paying for morning delivery, didn't get sugar free as asked and didn't even get the cake I ordered.For my Father's birthday, ordered a cake and paid extra for their '8:30 to 10:00AM' delivery.The ordering process seems a bit shady since after paying you only get the payment confirmation from the payment provider and nothing from this vendor. From the time of order till the delivery, there are zero updates on whether order will be made on time. I got a bit worried and reached their customer care a couple days before delivery and they said 'it will be delivered'.On the day of delivery, the cake did not get delivered on time and instead my Mom and I both had to chase customer service, who now promised to deliver by 5pm.Eventually a cake was delivered but it was not sugar free (I paid extra for sugar free as my Father is diabetic) and it was not even the flavor I asked for.I asked for a refund atleast for my early delivery costs that they could not do and have not got a response back. I would strongly avoid this company, given their poor attitude to the customer and almost careless attitude.
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