Review Time
Ordered a flower delivery for my girlfriend when she came back from her trip for 8-10 AM, she was supposed to come back at 4 PM. After 10 AM the order had not arrived so I contacted customer service, they told me that there was fog and the order would be delivered by 2. Fast forward to 2 PM and they are claiming that the driver is on his way and that they are 40 KM away. Fast forward again to 4 PM and nothing... crickets. Do yourself a favor and dont give these scamming thieves a cent of your money. Because they are not to be relied upon in any capacity.Update* so apparently they claimed that the delivery could not arrive because the driver got into an accident, yet the day after I ordered this a local florist comes to my girlfriends door asking to confirm if this was the right address, saying that the company had originally commissioned his flower shop to send it at the time I had placed this order, meaning that they had never even sent the delivery to begin with despite claiming to, and had made up a fake story about not honoring the delivery time or the original order. Id give these people zero stars if I could for not only doing a horrible job but also being dishonorable and fraudulent business people
I am writing to express my deep disappointment regarding a recent order I placed with your team. I had booked a Rasmalai cake for my niece’s birthday and had clearly mentioned the personalized message and specific delivery time. Unfortunately, not only was the delivery attempted four hours earlier than scheduled, but the cake delivered was completely different — a cheap, low-grade substitute with a filthy taste that was in no way acceptable.To make matters worse, when I tried to contact your team to resolve the issue, I was blocked and completely ignored on WhatsApp. This level of unprofessionalism and disrespect is truly disheartening — especially coming from a business in our own country. A birthday celebration was ruined because of this careless service, and it’s unacceptable to play with people’s emotions in this manner.I request an immediate refund or a suitable compensation for the inconvenience and distress caused. I have retained all necessary evidence, including the order details, payment receipt, photographs of the incorrect cake, and chat records. If this issue is not addressed promptly, I will have no choice but to escalate the matter through appropriate consumer forums and public platforms.
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CakeGift.in provides Best online cake, gifts, and flowers delivery services across 2000+ cities in India. Order Online Cake from Cakegift.in with same day delivery, midnight cake delivery, Fix time cake delivery services.
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