If there was a way to give them negative Stars, I would definitely give it to them.We ordered a cake and a chocolate+roses bouquet for my father in laws 70th birthday and booked for it to be delivered on 15th June between 10 am and 1pm. We checked and called the cakegift team around 4pm as we have not received the cake as yet. At this time, the order status was still 'received'. I called the guy and the person who answered mentioned that there was some delay and that it will be delivered before 6pm (6pm onwards is curfew in Hyderabad). I waited until 6pm and followed up with the guy again via phone and whatsapp. The guy kept on disconnecting my calls and there was no response to my messages either. Around 10pm, I received an email from them advising me that the order was completed. I waited until my in laws woke up to check and sure enough nothing was delivered and they marked it as complete! I am asking them for a refund which I will pursue with my credit card company.The response on their behalf has been extremely unprofessional and irresponsible. I will be pursuing this matter further with them individually. I urge all those reading this review with a view to place an order with them, look somewhere else if you want your special days to be made special. These guys are definitely not the right pick!
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