I had ordered a 'Large 1st Birthday Cake' for £153 for my daughter’s first birthday, but what arrived was entirely unacceptable. This was not a proper cake. It was misshapen, excessively greasy, and primarily composed of icing and buttercream with hardly any sponge. When it was cut during the celebration, the interior collapsed into an unappetizing mess in front of family and guests. It was both embarrassing and deeply disappointing for what should have been a memorable occasion. The product was described as a vanilla sponge with vanilla buttercream filling, but what we received looked nothing like that. There was no discernible sponge structure, just thick icing and crumbling bits. It was visually unappealing, structurally unstable, and completely inedible. The entire cake had to be discarded. For a cake priced over £150, this is far below any reasonable expectation of quality, presentation, or value. Photos and videos of the cake clearly indicate that this was not due to mishandling or transport, but rather a fundamentally flawed product. I have already reached out to the company via email and messaging but have yet to receive a response. Based on this experience, I would strongly advise others to think twice before placing an order, especially for a significant event.
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Caker Street is a one stop cake shop for all your occasions. You name it we cake it. We are an online cake shop delivering all kinds of cakes, cupcakes & party accessories the next day all over England.
