I bought the Aristocats Sherpa Jacket and the AOP Aristocats shirt as soon as they dropped to make sure I got them. I was so excited. Well, they lost my package and let me know the day before Christmas that my only Christmas gifts wouldn’t be coming and not only that, they’re also now both sold out in my size. You know what they told me to do? Go buy it on shop Disney that’s even more expensive, can’t use discount points which is the only way I can afford a $90 jacket, and the AOP isn’t even on Disney. They offered nothing besides a refund. I’ve been a die hard loyal customer since 2020 and have bought A LOT. After this exchange I’ll never buy anything from them again I don’t care how much I want it. Bad company run by bad people with really bad business practices. It’s pathetic. I sell and ship stuff for a living and if I ran my business like this when I messed up (because it’s on the seller until the buyer gets the package, common knowledge they pretended to lack) I’d be homeless. DO NOT BUY FROM THESE PEOPLE. I WILL BE DROPPING VIDEOS OF THE WHOLE EMAIL EXCHANGE. It truly shows how much they do not care or value their customers. I just wish I would’ve listened sooner.
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