Three years, one month and approximately 19 days on — and my garden is still in a terrible state.
From day one, the lawn has been patchy, thin and poorly established. The soil is compact, stony and of poor quality, with bare earth visible throughout. This is not the result of neglect or misuse, this is the result of inadequate ground preparation before handover.
Cala Homes and their aftercare landscaping contractor chose to blame me and my brand new lawn mower for the condition of the grass. That response is not only dismissive, it is simply not credible. No lawn mower causes compacted, stony, nutrient-deficient soil.
Over the past three years I have spent considerable time and money bringing in professionals to assess and try to remedy the situation. Every single one of them has reached the same conclusion, the grass cannot root properly because the soil quality is poor and was never fit for purpose from the outset. I'm not the only one in the development facing this, and quite a few has already returfed their garden because the quality was so diabolical.
The responsibility for this lies with the developer, not the homeowner. I would strongly caution anyone purchasing a new build from Cala Homes to thoroughly inspect the condition of their garden soil at handover and document everything before signing anything.
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Cala Homes builds a range of houses and apartments in sought-after areas in Scotland, the Midlands and the South East of England.
All Cala customers are independently surveyed by the Home Builders Federation after they move into their new home.
