I went to log in and print out my insurance card, only to find that the digital portal denied me access and said my account was canceled. Ended up selling my car and moving on, only to find out that they continued to charge me. I tried to contact them when I realized, only to have them shut down due to technical difficulties for weeks. Finally reached them, only to find out that they cannot do anything to help. As a company that is supposed to help those who do the most for our communities, I am appalled by the lack of care and attempted shifting of blame and responsibility away from them and onto the insurance holder to figure out why it showed it was canceled.
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