I am completely dissatisfied. I still haven't received my vehicle. The completion date has been pushed back multiple times due to vendor issues, and the technician failed to verify the correct parts. I was told it was 'next in line for paint' seven times, and it still isn’t painted. Now they claim, 'we didn’t order all the parts we needed, it will be another week.' I have already paid for my insurance and deductible, so I'm essentially paying them to do what they promised to complete on time. We had an accident on November 14 with damage that shouldn’t have been complicated. The most challenging part was the paint. With Christmas tomorrow, I may not see my car again until possibly Monday, if they even get the parts. I strongly advise against using this service. It's better to stay local and avoid this national franchise. I plan to have the car evaluated by another shop to ensure the quality of work, but first, I need to receive the vehicle, and I'm not sure I will.
Claim your business profile now and gain access to all features and respond to customer reviews.
Caliber Collision is the leading auto body repair and paint shop. Our services include paintless dent repair, car body work and more. Find a location near you!
