The shoes I received did not match the picture in the order. It was a different looking shoe with lower quality materials. The shoes were not packaged well which led the shoes warping during shipment. I reached out to customer service and was told I could get 75% of a future order or return the shoes to an address in China at my expense. The cost to ship was not worth the price of the shoes and the shoes were actually shipped to me domestically by Abby Adkins from Chicago. When I looked up Abby, that name is involved in a number of shipping scams. I let Caliboot know that the since the product was damaged during shipping, did not match the quality of the product shown in online and that they did not fully disclose their shipping policy online for a product that was shipped domestically, I was able to receive a refund. However, the refund process was quick and the communication was also quick. I appreciated their quick response and resolution with my disappointment in the product.
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Caliboot is a online Modern Footwear store for Women. Focused on the latest trends, we offer exactly what women are looking for in today's footwear world.
