My experience was unacceptable — I placed an order and paid in full, receiving confirmation immediately. However, for over three weeks, there were no updates or explanations for the delay, and the order status remained unchanged. After I reached out for clarification, I received an abrupt email stating that my order was cancelled and refunded without prior notice. This lack of communication and support is not how a professional service should operate. I should not have had to chase for basic information only to find out my order was cancelled. I will not be ordering again and advise others to reconsider before placing an order with this service.
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