All the comments here are true; I regret not checking them before making a purchase. They initially replied when I asked to cancel my subscription, and I received a partial refund. However, by the time they responded, my second order had already shipped, and I hadn't even received the first product yet! The surprise was when I was charged again after discussing the cancellation. They never replied to my emails afterward. I had to ask my bank to cancel my card and issue a refund. The product isn't worth it; it's a SCAM. Do NOT buy anything from them!
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