After raving about Calm Over Chaos products from their promotions, I was given the Let’s Be Better Humans colouring book and a set of brush pens for Christmas. Unfortunately the orange pen ran out after a couple of minutes and the pink pen did not work at all! We contacted Calm Over Chaos to report the issue and because the pack of pens had been discontinued, they offered either a partial refund or a discount voucher to buy one of their other pen sets. I wasn’t happy with this as expected to have a full set of working pens as described without spending additional money. It was cheeky of Calm Over Chaos to presume I’d want to purchase again considering I wasn’t happy with the first order! So we said that if they couldn’t replace the original pens then they should replace with a similar set free of charge. They refused.I’m upset and disappointed that my Christmas gift is sub standard, and that I can’t enjoy using all of the colours as expected. Calm Over Chaos customer service has been rubbish, I wouldn’t recommend - if something goes wrong they don’t care!
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Calm Over Chaos was founded by London based illustrator Millie Bicknelle, named after the first book she designed and published, Calm Over Chaos. Her goal was to create high quality, ethical and sustainable pieces of work to help people find a little calm amongst the chaos, while also bringing awareness to important social issues.Since then - thanks to a couple of viral videos - we've published the very popular Be Kind to Your Mind, Let's Be Better Humans, A Colouring Book for Humans who want a Better F*cking World', and most recently our BRAND NEW book Messages to my Younger Self.We'd love for you to sit back and have a browse at the products we're so proud to have created💖See more
