After expressing enthusiasm for the products from the promotions, I received a colouring book and a set of brush pens as a gift. Unfortunately, the orange pen ran out shortly after use, and the pink pen was completely non-functional. I reached out to the company to report the problem, but since the pen set had been discontinued, they offered only a partial refund or a discount voucher for another set. I was dissatisfied with this resolution, as I expected a fully functional set without needing to spend more. It felt presumptuous of the company to assume I would want to purchase again after my initial disappointment. We requested a replacement of the original pens or a similar set at no cost, but they declined. I’m frustrated and let down that my gift is of such poor quality, and I can’t use all the colors as anticipated. The customer service has been inadequate; I wouldn’t recommend this company, as their support seems lacking when issues arise.
Claim your business profile now and gain access to all features and respond to customer reviews.
Calm Over Chaos was founded by London based illustrator Millie Bicknelle, named after the first book she designed and published, Calm Over Chaos. Her goal was to create high quality, ethical and sustainable pieces of work to help people find a little calm amongst the chaos, while also bringing awareness to important social issues.Since then - thanks to a couple of viral videos - we've published the very popular Be Kind to Your Mind, Let's Be Better Humans, A Colouring Book for Humans who want a Better F*cking World', and most recently our BRAND NEW book Messages to my Younger Self.We'd love for you to sit back and have a browse at the products we're so proud to have created💖See more
