I ordered two t-shirts on 26th November 2020. They sent an email saying items had been despatched. Nothing received by 12th December so requested a refund, there email then stated they would look into why it hadn’t been received. After sending numerous emails without an answer I telephoned their customer service team on Wednesday 6th January. Their representative assured me the refund would be in my bank the next day. Still nothing ! I have now emailed to say if refund is not sent immediately I will contact Trading Standards. I will never order online from them again. A total disgrace !
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