I've completed the initial consultation Form on 18th of July 2022 as well as self survey form with pictures on 23rd of July. Then three months of exchanging emails about detailed roof measurements I didn't have only to finally get booked for their engineer to survey the property in October. He did couple of pictures and informed me that I should get an estimation within 2-3 weeks. A month later in November I've been told that the engineer doing survey got COVID and didn't pass paperwork to anyone. Sadly he either left the company or probably passed away as we have now April 2023 and I still haven't received anything.EDIT: I've updated details you've asked for.
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