If I could give 10 stars I would!
After a terrible experience ordering from a competitor. I called Cambridge in the hope of a miracle. That miracle came in the form of Luke. After explaining my experience to Luke, he reassured me that he personally quality checks every piece of glass in and out of their warehouse. He sent me photos on WhatsApp of our glass. Ensured it was fully protected and packaged unlike our last experience. Then sent photos of the glass packed and on the delivery vehicle. Luke even messaged me on his day off after he followed up with transport personally and messaged me to confirm delivery would be made on that day. The glass was perfect, no marks and fit like a glove.
Thank you Luke for all the help and restoring my faith in customer service.
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