camden.gov.uk

1.6
1.6 Based on 21 reviews

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David Lewis
Contact the Ombudsman Service

Are you struggling with unresolved housing repairs or problems with your social housing? Has Camden Council and it's repairs service ignored your complaints, leaving you feeling frustrated or unheard?You don’t have to deal with this alone. The Housing Ombudsman Service is there to help. They independently investigate complaints about social landlords and councils.I was in the same position—repairs left unresolved for many months (some years), poor communication, no resolution provided and no meaningful response. Every time I demanded to speak to a manager, I was ignored and my complaints dismissed.After contacting the Housing Ombudsman Service, my case was upheld and I received significant compensation for the way my repairs were handled.If you’re at a dead end, take the next steps immediately and contact the Ombudsman Service directly.This is a free service and believe me, you're only real hope of achieving a true resolution for you and your family.

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Date of experience: Dec 01, 2025

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