The management of this council is deeply concerning, worsened by unhelpful staff. They fail to send out council tax notifications while imposing significant fines. Reaching them is a frustrating experience, with phone wait times often exceeding an hour. Even after settling our dues, they stubbornly maintain the penalties. One employee exhibited shocking rudeness, even going so far as to use insults. Such behavior is unacceptable. Meanwhile, our tax contributions increase, the roads remain dirty, and rates rise annually. This reflects a troubling lack of accountability and respect for the community.
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