Probably more like a 4.75. Truthfully, I chose this company because they came back with the cheapest quote, so I went into the agreement assuming I’d get service that matched it. I spoke with Julie at the start who gave me everything I needed to move my belongings to Germany. One person came to collect my belongings, but this wasn’t a problem as I was able to help. The guy who collected which really helpful. I hadn’t done the best job of protecting mirrors/mattresses etc and he was prepared with covers and blankets. It did take a couple of weeks longer than they’d originally quoted, but as I wasn’t in a rush (and got a bargain price) I was happy to accepted it. Could probably have been a little bit forthcoming with updates as I did get nervous at one point, but the team replied quickly to my emails and WhatsApp’s. Got a warning the day before delivery day, then everything was dropped off. One box was a bit wet on the outside, but nothing was damaged (even the mirrors I hadn’t covered). Again, it was just one guy dropping it off, but it was no bother. Will definitely use this company again!
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