camilla.com

1.5
1.5 Based on 102 reviews

CAMILLA AND MARC is an Australian women's fashion label launched in 2003 at Australian Fashion Week by Sydney-based brother and sister Camilla Freeman-Topper and Marc Freeman....

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Marta Foster
If I could have put 0 stars

If I could have put 0 stars , I would have. I purchased a kaftan dress from Camilla for a wedding in Marrakech. It took 10 days to receive package with DHL due to missing information from Camilla. I had to call DHL to fix the problem. I unfortunately received the dress after leaving on my trip. I called the company and let them know that I bought another kaftan dress from Camilla through Bergdorf Goodman. I needed an exchange so I do not end up with the same dress style. They refused to exchange the dress because of their return policy of 14 days. I got in contact with them 6 days past the 14 days return policy. I am disappointed by Camilla and their poor customer service. I will never buy Camilla products again.

1
Date of experience: Oct 09, 2024

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Business Details

  • CAMILLA AND MARC is an Australian women's fashion label launched in 2003 at Australian Fashion Week by Sydney-based brother and sister Camilla Freeman-Topper and Marc Freeman.

  • language https://camilla.com

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