My very expensive dress, being delivered to the UK from Australia, arrived fairly promptly and is beautiful, ideal for my son's wedding in Greece. However, it is a little big. I asked Customer Services if the return policy was in fact from the date I received the dress instead of from the date I purchased (which would give me barely any time to return it) - and I got an AI cut and paste reply. No matter what I did, I couldn't speak to a human. Ideally, I needed to order the smaller size but having read the reviews on here over refunds etc, I figured it would be easier - and safer - to pay a dressmaker to adjust it. Doubt I would buy again from this company unless it was something like a bag. They’re ok when you’re buying but ignore you when you ask questions. Too risky - and a shame as the clothes are gorgeous. Please relax your return policy and improve your Customer Service - drastically
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CAMILLA AND MARC is an Australian women's fashion label launched in 2003 at Australian Fashion Week by Sydney-based brother and sister Camilla Freeman-Topper and Marc Freeman.
