I recently purchased a dress online during the sale. I purchased the size that I have previously purchased and wear which fits well. When the dress arrived it was 1 to 1.5 sizes too small and they are refusing to refund or exchange or even credit due to the item being on sale. I am not complaining about the quality or the print or my choice, but the size or labelling which is faulty. The respond with a cookie cutter 'no refund on sale items' - well it is faulty item with a faulty size label and I am out of pocket and stuck with a dress i am unable to wear. Their customer service is atrocious - dealing with a bot!! never ever will i recommend or buy from them again which is a shame because my previous purchases are ones that I truly love and appreciate.
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CAMILLA AND MARC is an Australian women's fashion label launched in 2003 at Australian Fashion Week by Sydney-based brother and sister Camilla Freeman-Topper and Marc Freeman.
