My wife and I, both OAPs have been Club members for sometime and have enjoyed staying in lovely sites owned and run by the Club with decent discounts ! However, it’s policies leave a lot to be desired! We made a booking through the Club less than a week ago to stay in Graffham Caravan site for Thursday 20th July to stay with our two small dogs in our motor home with electric hook up and agreed to move it into a non electric pitch Friday 21st morning by 10 am as it was fully booked. Sole purpose was to attend my nephew’s 50th birthday who live with his wife and little girl in a small 2 bedroomed house in Haselmere, Surrey where there is simply no space to park our motor home. Unfortunately, we miscalculated that my nephew would have to come and pick us up in his VW Polo which has no room for the dogs! Therefore, we were obliged to cancel the booking today with the only alternative plan being to visit them in my wife’s Honda CRV. Club’s extortionist policies dictate the deposit of £48.67 is NON REFUNDABLE! Under the Trade Description Act, customers can return goods in the original condition provided one keeps the receipt of purchase within 14 days for a full refund! We have decided not to renew our membership when it expires towards the end of the year!
Claim your business profile now and gain access to all features and respond to customer reviews.
The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping with a nationwide network of over 2,000 Club and member-exclusive campsites.
The Camping and Caravanning Club are a not-for-profit organisation, which means that every penny spent is invested back into improving facilities and services. We love tent, caravan and motorhome camping, and we want to pass that passion onto you, whether you’re a seasoned camper or are trying it out for the first time.See more
