If I could give zero stars I would. Joined in August and have been unable to find any sites we can book via the SiteSeeker app - utterly rubbish archaic design, no filters etc - or via telephone, since when I have called the 'systems have been down'. I believe I was told I had 80 days to cancel, I am a week over the apparent 8 weeks cancellation period and they are quibbling a refund. Have cancelled my membership as it is utterly pointless and will persist with pursuing a refund since we have gained absolutely nothing from this useless subscription. The site is appalling, the app is worse, the customer services pass you onto someone else and systems for cancellation and refund are overly complicated. I have used other, free, online sites to book time away in our van without issue. As it is, the C&CC is light years behind and have the audacity to charge for what amounts to no benefit at all. I'd advise you avoid and use other apps and sites out there that provide far, far superior experiences. Not at all surprised that 66% of reviews here are 1 star.
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The Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping with a nationwide network of over 2,000 Club and member-exclusive campsites.
The Camping and Caravanning Club are a not-for-profit organisation, which means that every penny spent is invested back into improving facilities and services. We love tent, caravan and motorhome camping, and we want to pass that passion onto you, whether you’re a seasoned camper or are trying it out for the first time.See more
