This has been the most frustrating experience with an RV dealer. We purchased our RV at a show, and during the paperwork process, they continually took the documents back, promising we would receive everything later. We signed on a tablet, but when we finished, they claimed the printers were down and we would have to wait until we picked up the RV for our paperwork. When we returned the next day, our salesperson wouldn’t even speak to us. The manager informed us there was no paperwork available. To make matters worse, we were misled about the extended warranty, which was for only five years instead of the lifetime of the vehicle as we were told. We paid for tax, tag, and title but never received the tag. When we inquired about the delay, we were told we needed to pay additional fees at the tag office, which turned out to be a misunderstanding since the dealer hadn’t paid anything. Upon picking up the RV, we found several issues, but after signing an acceptance letter weeks prior, they were not in a rush to make repairs. This led to canceled trips and lost deposits. We ultimately had to seek repairs elsewhere at our own expense. Additionally, despite claims of discounts for extras, we were charged full price and even for an orientation that was poorly conducted. Overall, this has been a very disappointing experience, and I have yet to hear anything positive about this dealer.
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