Ordered a Premium flower arrangement for a funeral service. What they sent was a budget arrangement . I complained that what I ordered was not sent...The flowers looked nothing like the picture. no Hydrangea, no roses no lilys . instead substituted with carnations and some sort of filler flowers. I could see right away it looked like the picture of a budget arrangement that was offered. I complained...they said they are able to make substitutions. this went from a premium arrangement to a budget arrangement with the flowers they put in . I was so upset that the wrong arrangement was sent and then they tried to tell me it was ok to turn a premium arrangement into a budget one. not ok with me. so I do not recommend canada flowers. Order directly from the flower shop and do not go through canada flowers. they have terrible customer service and just do not care when they make a mistake
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