The quality and customer service have been disappointing. I really like the jacket, but the sleeves are coming apart and the buttons are falling off, which seems to be a common issue with this model. I just want to get the button replaced, but the process has been unnecessarily complicated. I've been trying to resolve this since March 2025. The support team has been very rude, unhelpful, and unprofessional. I think I'll choose a different brand from now on.
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Canada Goose is a global performance luxury and lifestyle brand founded in 1957. Canada Goose pushes the boundaries of what it means to boldly and authentically live in the open. Our purpose is to keep the planet cold and the people on it warm reflected in the way we do business and our focus on the environment and community.
