If I could rate this lower, I would. I previously bought four jackets from local stores without issue. However, my attempt to order through the official site was shocking. After placing my order, I received a confirmation, followed by an email stating that I had canceled it (which I did not). When I contacted customer service, they informed me that the order was canceled due to being out of stock. I tried ordering again, and the same situation occurred. This time, an agent assured me they were processing my order and sent a payment link, which I completed. I ended up ordering the same item three times, only for it to be canceled each time with the same excuse: “it was in stock but isn’t anymore.” This all unfolded within six hours. The customer service was the worst, offering assistance but then asking if they could help with anything else. Truly one of my most frustrating shopping experiences.
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Canada Goose is a global performance luxury and lifestyle brand founded in 1957. Canada Goose pushes the boundaries of what it means to boldly and authentically live in the open. Our purpose is to keep the planet cold and the people on it warm reflected in the way we do business and our focus on the environment and community.
