Initial contact with customer service was woeful. They did not do what they promised to do it wasn't till I complained and asked to speak to a manager that I got some satisfaction. Mark Foster from retirement servicing contacted me and took ownership of the issue. I believe he went above and beyond to resolve the issue.It is a same that your Initial customer service team did not perform as well as Mark.
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At Canada Life, we provide retirement, investment and protection solutions to individuals, families and businesses.
We work in partnership with financial advisers to help customers to make more of life. Because we understand that financial security gives our customers the financial freedom and wellbeing that comes with it.
We’re proud of our heritage, our values and our people. In 1903 we opened our first office in London, and in over a century we’ve built a strong and resilient business in the UK.
Let’s build financially secure futures together.
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