The warranty is quite disappointing, especially considering the high price of the product. I bought the boots and contacted the support team when I noticed my dog's paws were getting wet. They informed me that the boots are not waterproof but merely water-resistant, despite being advertised as winter boots. They were unhelpful. A month later, I reached out again because the Velcro straps stopped adhering. They claimed this was normal wear and tear. I spent $60 on dog boots that are expected to last only 2.5 months in Canada... it's unbelievable. If there were an option for zero stars, that’s what I would choose.
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