If I had a choice I would give 0 stars.
I spent 75.00 on a pair of soft shield booties for my 15lb. Dog. After 3 weeks the Velcro was not sticking anymore and they would come off. I tried to go back to Chico pet shop to try to return them but they told me they have a no return policy. They told me to contact Canada Pooch.
After so many emails back and forth they kept giving me the run around. I sent pictures and the receipt and told them I wanted my money back as the booties are of very poor quality. They respond every time with how they are busy and will get back to me then they sent an email on how to care for them then again asking for videos. Every excuse not to have to issue a refund. Three months later still no conclusion. Their customer service leaves a lot to be desired. I will never buy any product from Canada Pooch. Even the pet shop manager told me they have alot of complaints about their products. I had to go out to buy another pair which are less expensive and work so much better. BEWARE OF THIS COMPANY they are false advertisers stating they have quality products when in fact their products are cheaply made and fall apart easily.
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