I empathize with those who have faced difficulties with the postal service, but experiences can vary greatly depending on the location. In my case, the service in my area has been excellent. Since 2015, I have used a PO Box at the local post office without any issues for countless packages ordered from various online retailers. I recommend to anyone who has encountered frequent problems, especially with valuable items, to consider the following:
1) Obtain a PO Box at a postal office. I pay just $16 a month for mine, ensuring that all my parcels, regardless of size, are safely delivered to me. I can even collect them later if needed—sometimes a week or two after arrival.
2) If you experience ongoing issues, consider filing a complaint with the Ombudsman office, which is accessible online and available in many regions.
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