canadapost.ca

1.2
1.2 Based on 1.1K reviews

...

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Taylor
Delivery Issues and Lack of Communication

On December 30 around 10:45 AM, I was sitting just 20 feet from my front door when I saw online that my package was out for delivery. I heard my mailbox lid close, so I checked a few minutes later and found a delivery notice. There was no knock or doorbell ring, and I verified that the doorbell was working. Neighbors have reported similar experiences. I suspect we have a courier who is avoiding getting signatures. Since I don't drive, I arranged a ride to the postal outlet to collect my package, arriving after 1 PM as instructed, but it was no longer in the system. I filed another complaint and received a call from the supervisor, yet I still haven't received a resolution. I was informed that my package missed the shuttle, and I'm uncertain if it will make it on the next one. I arranged another ride on January 2, but upon arrival after 1 PM, the package was still unavailable. After a final attempt, the package was finally ready at 3:40 PM. I truly believe this courier needs to be addressed, as this is not an isolated case.

1
Date of experience: Jan 23, 2026

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