I presented at Canada Post desk, and no employee present. As per notice I was directed to press button until red dot appeared. The message said someone would be with me momentarily. Almost 15 min later with 4 people behind me in the line, and continual pushing of button, still no employee in sight. Another customer left the line up and went to see if she could find someone to assist us. Finally, a big old gal ambled in and said she had been on her break and the red dot button that sends signal was broken. No apologies what so ever, and no friendliness. Service was appalling! If I had not needed to mail a parcel so badly, I would have left. This employee should be spoken to about customer courtesy. The previous employee before her was always so apologetic and courteous, it is hard to believe this person actually replaced her.
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