Review Time
The delivery person and things on that side is totally fine. But why am I paying a handling fee for Canada post to literally do its job and deliver my package. I have absolutely no problem paying duties or taxes or anything like that, but I have a major problem with paying a handling fee. The postage was already paid for, this is an extra that was added on during the tracking on my package. And there is literally no way for me to get a hold of anyone to argue this. This should not be ok. I will be paying extra to have my packages shipped with couriers for sure!
The delivery person and things on that side is totally fine. But why am I paying a handling fee for Canada post to literally do its job and deliver my package. I have absolutely no problem paying duties or taxes or anything like that, but I have a major problem with paying a handling fee. The postage was already paid for, this is an extra that was added on during the tracking on my package. And there is literally no way for me to get a hold of anyone to argue this. This should not be ok. I will be paying extra to have my packages shipped with couriers for sure!
Recently I stayed home from work to wait for a delivery and was home all day 10 feet from the door, after hearing a door shut I saw the Canada post pick up slip and watch the delivery driver drive away,I have a blink doorbell camera catching him not even trying to attempting to try and knock and ring door bell Pure unprofessional and the delivery person in a rush and ruined my day
In June of 2025 we paid over $300 to get our mail forwarded. Mail continues to be delivered to the old address. Cheques, wedding invitation, other mail continues to be sent to the old address. The tenants at the old address originally said they put the letters back in the mail. These letters are now lost (includes cheques, etc). We have opened numerous tickets over the months and the Canada Post customer service person says the mail is being forwarded. Appalling. We even addressed letters on various occasions to the old address and those letter have ended up at the old address, not forwarded (we have photos)! The tenants at the old address now hold the mail for us (we have to drive 20 miles each way to pick it up). Our mail is not being tagged and forwarded by Canada Post, even though we paid for it. We have asked for our money back as Canada Post has not abided by the contract to forward our mail. Each time we call, it is a differrent customer service rep. Even after requesting a manager to address our concern, the manager says they will contact us within 48 hours. Again appalling... no one follows up on that promise. We just want our money back as Canada Post customer service is highly unsatisfactory, not up to standard, utterly disappointing and totally unacceptable.
OMG, Canada Post, you are so third world!! Absolutely despicable service!! My daughter desperately needed her medication, and was promised a 3 day delivery service (for a 2 hour drive). It's been 2 weeks and still nothing!!!! Where the heck is the package???
If I could give Canada post 0 stars I would they are the hands down the worst shipping company in Canada . Customer support is disrespectful and rude. My package was never delivered in the time frame stated from City to City just took my money and never delivered should have just sent it standard. This is an ongoing problem for years with the Crown Corporation .
Terrible. I had a parcel due to arrive March 2,2026. They kept saying failed as address needs to be verified. On top saying they antte to deliver and that’s not true. 2x. And no contact. It is March 5,2026. They told me up to 5 days now to be released. Unprofessional when you pay for a service and not get it.
As many others are experiencing, I'm also experiencing Canada Post not delivering. They even put the delivery notice inside of my secure mailbox that would have held the small package I've purchased before and seen put in my mailbox before. I'd be surprised if they even had the package, and this was after delaying it to tomorrow several times in a row. They didn't even ring my doorbell which makes me even more sure they didn't actually have the package - I was home and waiting for it.
Everything is wrong with Canada Post.In 2026 Canada Post doesn't take Visa Debit or Paypal on their website to ship.ANDIn 2026 Canada Post's app which claims to have a ship feature doesn't. I updated it, signed in etc. doesn't have one.My taxes pay for this the least they could do is modernize.
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