This is my third time having an absolutely horrible experience with Canada Post. The first time I ordered, I had a large order of home goods being delivered. I was at home the day of the delivery and the Canada Post agent decided to forego knocking on the door and instead, left a delivery notice stating that I needed to pick up my order. I went to the post office THREE times and stood in 30 minute plus lines each time due to the post office being an extremely busy location. Each time I went, the package had not been delivered to the location yet (despite it being days past the scheduled pick up time). This time, I placed two separate orders from a company that shipped through Canada Post. One was supposed to be delivered yesterday and the other today. Again, I was left two different delivery notices on both days (while I didn't go to work to ensure this would not happen again). Again, the Canada Post delivery man decided to leave a notice instead of knocking on my door. I called Canada Post and spent a significant amount of time on the chat as well, and Canada Post is offering absolutely no solution. Their reasoning is, due to COVID, the delivery driver may not be comfortable knocking on the door. I pointed out that the delivery driver would also have to touch the door in order to leave the notice and questioned how that is any different. She could not provide a response. Sarah was one of the customer service representatives I spoke to and she was absolutely no help and could not be bothered to discuss this situation or take responsibility for it whatsoever. I am so fed up with Canada Post and will no longer be shopping at companies that ship through them for this exact reason.
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