canadapost.com

1.1
1.1 Based on 331 reviews

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Fabian Long
Canada Post customer service???

The Canada Post Facebook page conveniently does have an option to leave a comment. Go back to November prior to the strike, my parents paid to have a package containing my birthday gift and Christmas gifts for our 5 year old to be delivered from Ontario to me in Alberta within 5 days. It never arrived before the strike. During the strike we moved and paid for mail forwarding but I've learned that this may not apply to packages. The package arrived at our previous address this week and has since been sent on its way back to my parents. My parents called Canada Post to see if it can be turned around to our new address. They won't turn it around and won't refund my parents on their (Canada Post's) failed ability to deliver in time since they told my parents that strike was not their fault... well it sure as shit wasn't my parents fault and yet they are out the funds. I have never been a fan of Canada Post, but this is utterly ridiculous and shifty service. I have no words, I do but I can't share them here.

1
Date of experience: Dec 21, 2024

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