The support is completely inaccessible. I arranged a delivery for a specific date, but they instructed me to call back. I spent 55 minutes on hold four times in a day without any response. When I tried the chat tool, it indicated a 40-minute wait with 14 people ahead of me. I waited for an astonishing 5 hours online, still being first in the queue without any reply. There is no email support available. I'm in urgent need of a washing machine and have no way to arrange a delivery or organize anything. I feel lost after spending $2K, and I am extremely disappointed.
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