I went to the store to buy a stove and clearly indicated which model I wanted. The representative took the details and provided me with an invoice. However, two days later, the wrong stove was delivered. I contacted the store to report the issue, and the representative assured me that the correct stove would arrive the next day. Unfortunately, they sent the wrong one again. After another call, I found out that the representative had entered the wrong model number. When I discussed this with him, he blamed me for not catching his mistake on the invoice. I had taken two days off work waiting for my stove, only to be told by the manager that they do not compensate for their errors. I would never buy from a company that refuses to take responsibility for mistakes made by their staff. This company lacks accountability once a product leaves their location. It's concerning to think anyone would choose to shop here. A reputable company should handle their errors properly, and this one clearly does not. Avoid making a purchase here, even if the prices seem good, unless you are prepared to deal with the consequences of a faulty or unwanted appliance, as they will not take any responsibility.
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