Review Time
They're SCAMMERS. Me and my boyfriend booked 2 tickets for a Candelight show in Helsinki. The best metal songs played with classic instruments. Now, in Helsinki right now the weather isn't the best and we did ALL we could to get there right on time. We got there with 3 MINUTES delay ONLY. 3 MINUTES. They didn't let us in despite we paid more than 100€, plus 5€ for a photo during the concert. Not only we paid and we were not allowed to assist the concert, but we’ve been told that, perhaps, we won't even get our money back. This was supposed to be our Valentine's present. SHAME ON YOU.SCAMMERS. You should be ashamed and deserve to fail.
Wow! I was solo on a business trip, yet I was welcomed and treated like a king by Candelight! The venue, AthenA Hall, was was incredibly beautiful! The hosts were all very warm and welcoming. The Spanish pianist couple were incredibly talented and played every Queen and ABBA song like never heard before. The experience really brought on emotions which could not be surpressed! I left feeling enlightened, warm, and loved. I can't believe the negativity of reviews, but many have expectations of all things that will never be met. I recommend avoiding such types.
On February 21, 2026, we attended a candlelight concert in Breda. We are very disappointed with the out-of-tune and mediocre performance by the quartet (three women and one man). The musicians did not introduce themselves; they only mentioned that they are from Maastricht. The performance sounded amateurish and off-key. A great disappointment.
Will never book with these guys again. We arrived just over a minute late due to traffic as a movie was being made up the road. They would not allow us in and stated they refuse to allow anybody in after start time. Shocking customer service and very poor attitude by staff. At least 4 couples turned away at the door.
I purchased tickets months in advance for a Candlelight “Valentine’s Special” concert based on the published program on the event page (romantic/pop songs, including some songs from my favorite movies). The performance itself was fine, but the program was completely different: they played only classical music and none of the listed songs. That’s a major change from what was marketed, and it left me feeling deceived. I would not have bought tickets if the real program had been disclosed.
The location was in Southwark Cathedral in London. It looked stunning, however the concert was for Queen and Abba music, we got a string quartet, I was expecting a small orchestra. Wrong choice for these classic anthems. Not impressed at all, and on occasion the music got lost. Please change the joined up seating, we ended up next to people who constantly fidgeted throughout the whole performance, felt like I was sat on a trampoline.
I would give this company a ZERO if I could. Total lack of customer service. We purchased tickets to their Valentine's candlelight event in DAYTONA BEACH. After purchasing the tickets, we received multiple emails from the company. Every email stated the venue was located in Daytona Beach. Emails even included a hyperlink to the address to the venue located in Daytona Beach. Only to find out the night of the event that the venue is actually located in New Smyrna Beach, Florida. After reaching out to the company to tell them what happened and why we missed the event, you would think they would correct the situation on their website and in their email communications. However nothing could be further from the truth. They refuse to either refund my money or allow me to use my tickets at another event. BUYER BEWARE!!!!
Candellight Einaudi Eindhoven: Looked like an Authistic student (out of Mallorca he said) and he also played that way: too fast without feeling and also some wrong notes and no good timing when there were different accords. If there were even accords. Candles were fake.
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Welcome to the Magic of Candlelight.
Imagine listening to your favorite songs in a historic landmark, surrounded by a warm atmosphere created by thousands of flickering candles. That is Candlelight. At Candlelight Experience, we reinvent traditional concerts to offer an hour of pure emotion. Our carefully curated programs span all genres: classical music, movie soundtracks, ballet, and tributes to today's most influential artists. We are committed to delivering exceptional quality, local talent, and breathtaking locations, ensuring a musical experience you will cherish forever.See more
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