Hello.Wish I could read these comments and see instagram account ( not active since 2022) Website look professional.so I ordered an advent calendar Yankee candLes.I've got quick emails about my order number and it dispatched and got tracking number.BUT the problem is Spanish custom's requires declaration documents so my parcel can travel to my address.They don't respond to my emails! Or no phone number for costumer service ..so you are completely STUCK!! So my parcel is being held at customs in Madrid because only them can provide the missing declaration documents for the parcel..now other problem I found Is that we must contact them for a return before we want to return! So HOW Can I contact them if they won't reply to their emails!!?? learnt my lesson Always check social media accounts too..I didn't!If I would seen the comments I wouldn't order from them! because if I won't receive a package I will loose my money too!
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