Similar to one of the other reviews. Wrong item received and no response from customer services email. Was for a Christmas present as well Unable to recommend using this retailer.Did get an email from Graeme assume of customer service to say my order was delivered. Which it was but had incorrect item. Ordered Xmas pudding candle but got black cherry (half the price I paid) Emailed back to this effect and again nothing. Facepalm. Too late for Xmas nowReceived email from customer services saying if you send multiple emails you go to back of queue. They have apologized for the error and are sending replacement by first class post. Changed to 2 stars for nowCorrect item Replacement arrived today. I understand mistakes happen and they have put it right. My only gripe is could do with auto response on email so you know your enquiry is being dealt with. No issues with product quality. 3 stars in the end
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