candlesdirect.com

3.5
3.5 Based on 121 reviews

...

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August
No response from customer service?

I placed an order as the Yankee candles here are slightly cheaper than other places.I received my order in a reasonably decent time but I received the wrong item with one of the products - it was a small candle of a random scent (wedding something) - whereas I ordered a large pink sands candle a bit bizarre when the packing list inside has the correct items listed.I’ve contacted customer service via email as no contact number is given and I haven’t had a response for the past five days so I decided to review my experience on here.I have sent my items back via a self paid tracking service and hope to receive a refund soon and I will update my review according to how the return goes.

1
Date of experience: Nov 12, 2021

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