I got the advertising about their AilyMur the AI translation Earbuds. When I received it was not an AI translate, it turn out you have to buy the app to get translated, and it not much different than google translated. I decide to email them to return. They don't have return process online. Each time I wait for the email back and fourth was several weeks. When they told me send the earbuds back to get my full refunded, it turn out I have to send over sea to China, and because it the earbuds, you can not send it by air. You have to send it by the special route through UPS it cost $200, more expense as getting another earbuds from US. They told me they will give me back $25 then I can keep the earbuds. While I bought for $270. Please watch out for those selling website it look good, but the product is not from US, or from company in US like Amazon. Make sure the website process return easily from the website.
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