The device was ineffective for my dog. I requested a refund under the 30-day money-back guarantee and was initially told to wait the full 30 days, then I had to fill out a questionnaire. After that, the responses were slow. When I asked for return instructions, that was delayed too. I returned two devices via Express Post on December 29, 2025, and am still waiting for my refund. It's now January 13, 2025. After several follow-ups, I was informed they needed to 'confirm' the return, which further delayed the process. Communication has been very slow, and the refund process feels unnecessarily lengthy. Based on this experience, I cannot recommend this company.
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Canine Corner is an Australian pet products company specialising in ultrasonic bark control solutions. Our flagship products, Barkbuddy and Barkbuddy Go, help dog owners manage excessive barking using safe, humane ultrasonic technology – no shock collars, no harsh methods.
Based in South Australia, we ship mainly across Australia, New Zealand, and the United Kingdom. We're a small, locally-operated business focused on providing effective training tools backed by genuine customer support. Canine Corner and Barkbuddy are not affiliated with any other companies selling similar products under different names. We are an independent Australian business with our own product line, customer service team, and warranty policies.See more
