I took a considerable amount of time to write this review, as I typically don’t leave feedback, but I feel it’s important to share my experience to prevent others from facing similar issues. Initially, I was swayed by the high ratings and online promotions that presented an organized, professional service for international patients. Unfortunately, my experience did not reflect that. The translator was outstanding—supportive, attentive, and clearly working tirelessly to handle situations beyond his control. He was the highlight of my visit. Upon arrival, it became evident that my presence was unexpected, and I was directed to a maternity ward instead of the intended hospital. The nurses were kind and completed the necessary checks, which was the only reason I remained there. Later, I was moved to another room and had to repeatedly request a towel for my shower before my appointment. Ultimately, I had to ask for directions to purchase one myself, and only after informing the translator did someone finally bring a towel, turn on the shower, and remove an obstruction preventing its use. Despite being assured during booking that I could have adequate time to decide on the new nose shape (considering my insecurities since I was 12), I was given only 5 minutes to agree on the final shape by a dismissive doctor, who was busy resizing a picture on his phone in between surgeries. The image presented to me was not what I desired, and I was only allowed to see a side view, which I also disliked. I was expected to make a final decision just moments before surgery and was told it would be fine. No next-of-kin information was collected before anesthesia. I had to halt the process myself to address this concern, and I was also asked to sign consent forms that were solely in Turkish. When I expressed my confusion about what I was signing, I was told to use an AI tool for assistance. I was discharged at 10 AM the next morning while still bleeding and was quite disoriented. I was taken to a pharmacy and asked to pay £85 for medication without any explanation, and I received no written aftercare instructions to refer to. Later, when I was worried about a potential eye infection after having both eye and nose surgeries, I had to advocate strongly to be seen. However, the eye doctor I eventually saw was kind, reassuring, and professional, contrasting with the rhinoplasty doctor despite their collaboration. I stayed at a hotel where the staff were excellent and very supportive. I observed many local patients who seemed satisfied, leading me to believe this service may be more suitable for them. However, based on my experience, I do not feel that the level of care and organization advertised for international patients is met. Perhaps this service should reconsider its international marketing approach. At this point, my nose seems acceptable, but I remain uncertain. I’m unsure if my experience was an anomaly or indicative of a larger issue, but I felt compelled to share. I rarely write reviews, but I would hate for anyone, especially a young individual, to go through a similar ordeal, as I only encountered glowing reviews prior to my visit.
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Çankaya Medical Center continues to provide health services without compromising its principles in line with its long-term corporate branding goals. Our vision here is to offer an unrivalled, all-inclusive package to patients around the world. We provide competitive prices and advanced technology at international standards and are committed to remaining at the forefront of medical and surgical developments.See more
