I purchased a disposable vape from this company and the overall experience was truly disappointing. The device stopped working after just two days of light use, despite still having plenty of liquid left. This isn't just a case of 'variation in puff count'—it's a faulty battery. I reached out to customer support expecting some accountability, but after nearly a month, I was informed that they 'don't accept complaints about performance duration.' In other words, if your device fails prematurely, you're on your own. This is an electronic disposable item (e-waste). When a battery dies before half the liquid is used, it's a manufacturing flaw, not 'user behavior.' Any reputable company in this field recognizes this and replaces defective units without hesitation. Their refusal to acknowledge this issue is very concerning. If you're thinking about making a purchase, be warned: if the battery fails early, they won't replace it. They take weeks to respond, only to deny responsibility. You might end up paying high prices for what is essentially e-waste. There are numerous trustworthy brands that stand behind their products. Sadly, based on my experience, this is not one of them.
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