I ordered a disposable vape from the company, and my experience was genuinely unsatisfactory. The device stopped working after just two days of light use, even though there was still a good amount of liquid left. This isn't just a matter of varying puff counts; it's clearly a defective battery. I reached out to the support team hoping for some accountability. Instead, after nearly a month of waiting, I was informed that they "don't accept complaints regarding performance duration." Essentially, if your device fails early, you're left to deal with it yourself. This is a disposable electronic product, which contributes to e-waste. When a battery fails before the liquid is even halfway used, that indicates a manufacturing defect, not "user behavior." Any reputable company in this field recognizes this and would replace faulty units without hassle. Their refusal to acknowledge this is very troubling. If you're thinking of purchasing from them, keep in mind: If the battery fails early, they won't replace it.
They take weeks to respond, only to deny any responsibility.
You might end up paying high prices for what amounts to e-waste. There are many trustworthy brands that stand by their products. Unfortunately, based on my experience, this is not one of them.
Claim your business profile now and gain access to all features and respond to customer reviews.
